Today I attended an excellent masterclass by Professor Keith Grint on “Wicked Problems & Clumsy Solutions: The Role of Leadership”. It was very stimulating. We tend to assume most problems are “tame problems” that can be fixed by “elegant solutions”. Elegant solutions are either hierarchical (rules), egalitarian (meetings) or individualistic (doing own thing). But they don’t work because the problem is too complex i.e. it is a “wicked problem”. Instead we need elements of all three to create a “clumsy solution” to the wicked problem.